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Field Service Technician

FreeWire Technologies

FreeWire Technologies

Cleveland, OH, USA
Posted on Friday, August 11, 2023

At FreeWire we fundamentally change the way businesses and utilitieselectrify. We build battery-based energy storage systems that provideclean and quiet power anywhere it’s needed, reducing the cost andaccelerating deployment of electric vehicle charging infrastructure.FreeWire’s solutions are evolving from providing ultrafast EV chargingservices to a full suite of energy services to accelerate sustainableelectrification and provide resiliency to customers and a distributedpower source to utilities. FreeWire has secured major strategicinvestors from Fortune 100 companies and serves leading corporate,utility, and retail customers. The feedback on the Boost Charger,FreeWire’s DC fast charger, has been overwhelmingly positive as weelectrify locations that would have been too expensive to power on usingconventional charging solutions. Utilities are releasing RFPs withrequests for battery backed solutions, their regulatory teams areincluding our technology as eligible for incentives, and they areseeking cost effective solutions as they electrify their fleets andprovide utility owned charging solutions for the public.

FreeWirehas deployed battery-integrated chargers with Fortune 100 companies,commercial customers, fleets, retail locations, and gas stations. Inaddition to its partnership with bp pulse, FreeWire and ampm, a bpsubsidiary and convenience store chain with over 1,000 locations, havealready deployed multiple public charging stations in the U.S.FreeWire’s regulatory affairs and policy team keeps customers up to dateon federal, state, and utility incentive opportunities, which in somecases cover up to 80% of the cost of the charging station, and thecompany recently announced that the Boost Charger is Buy Americacompliant. Learn more at www.freewiretech.com and follow us@FreeWireTech.

Field Service Technician

Remote (Midwest)

Responsibilities:

  • Repair, maintain, troubleshoot, and service FreeWire chargers, usingskills and tools that range from computer diagnostics to basicmechanical tools
  • Support service needs of local customers; daily travel required
  • Support service needs of remote customers as needed; overnight travel required
  • Maintain detailed and timely paperwork and documentation for repairs
  • Perform preventative maintenance services and document accordingly
  • Report and escalate to company management as needed
  • Brings attention to safety gaps and improvement opportunities
  • Maintain excellent communication with customers and property staff
  • Represent the FreeWire at client locations with the highest standards of professional conduct
  • Generally cover Field Service Tuesday through Saturday
  • All other duties as assigned

Requirements:

  • 2+ years' experience of directly related work
  • High School Diploma or equivalent
  • Hands-on experience in either electrical, mechanical, or other relatedfield service experience; experience with electrical and mechanicaltroubleshooting
  • Knowledge of high-voltage AC/DC electricity
  • Ability to troubleshoot, repair, and test technical equipment
  • Basic schematic reading skills preferred
  • Basic computer navigation and utilization skills preferred
  • High attention to detail and self-motivation skills
  • Excellent client-facing and internal communication skills
  • Ability to travel and work according to a changing schedule
  • Ability to lift and/or move equipment weighing up to 50 pounds

Pleasenote that this job description is not exhaustive and may be subject tochanges or amendments to meet the evolving needs of the company. Thus,this position may include responsibilities or duties not specificallystated, but which may be deemed necessary.

FreeWire offers competitive benefits, including:

  • Health, Dental & Vision Insurance
  • Short- & Long-Term Disability Insurance
  • Life Insurance
  • Unlimited PTO
  • Dog Friendly

Weprovide compensation packages that include base pay, benefits, andequity, and it is not typical for someone to be hired at the top end ofthe range for the role. Actual pay will be determined based on severalfactors, including location, skills, and experience level.

AtFreeWire Technologies, we offer fair and equal opportunities to all ourcandidates and team members regardless of race, color, religion, sex,pregnancy, sexual identity, national origin, citizenship, maritalstatus, disability status, parental status, protected veteran status, orany other characteristics protected by law. FreeWire Technologiesbelieves in hiring individuals only based on their qualifications andexperiences that meet our business requirements to fill the positions.